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Time and materials

Time and materials (T&M) is a billing method where the client pays for the hours actually worked plus the materials actually used, rather than a fixed price.

Example

14 hours at $95, materials $420 plus 30% markup, capped at $2,000 without further approval.

Also called T&M, cost plus, or day rate work.

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What it means in practice

Time and materials suits work whose scope cannot be pinned down: emergency repairs, investigation, anything behind a wall. The client carries the risk of the scope, so give them a cap they approve in advance.

Bill it with the detail to back it up: dates, hours from a timesheet calculator, what was done, and receipts for materials at cost plus your usual markup.

A day rate worked out from income, overhead and daysSixty thousand needed plus twelve thousand of overhead is seventy two thousand, divided by one hundred and eighty billable days, is four hundred a day.WHERE A DAY RATE COMES FROMAn example with the arithmetic shown. Your own figures go in the same three places.What you need to earn60,000before tax, for the year+Plus overhead12,000van, insurance, phone,software÷Days you can sell180not 260: holidays,quoting, admin72,000 ÷ 180= 400.00 a dayThe third number is the one people get wrong. Charging as though every working day is billable is how a fullyear still comes up short.
A rate is built from the hours you can actually bill, not the hours you work. The gap between the two is where an underpriced year comes from.

Where it shows up on the paperwork

Hours with dates and what was done, materials at cost with the markup shown or built in, and the cap if one was agreed. Receipts attached where the client expects them.

What goes wrong

  • Working T&M with no cap, which most clients will not accept twice.
  • Recording hours at the end of the week from memory.
  • Not saying what the rate includes, so travel and clean-up become an argument at invoice time.

Common questions

When should I use time and materials instead of a fixed price?

When the scope genuinely cannot be pinned down: emergency work, investigation, anything behind a wall. Fixed price the parts you can see and put the unknown on T&M.

Should a time and materials job have a cap?

Yes, agreed in advance, with the rule that work stops at the cap unless the client approves more. It is what makes an open-ended arrangement acceptable to the person paying.

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