Account and connections
How to delete your account and data
Deleting is permanent and immediate. Neither you nor we can bring it back, so export what you need first.
- Applies to: Account
- Steps: 5
- Updated 4 November 2026
- A signed-in account
- A few minutes to export first
Steps
- Open Account and go to Security.
- Select Export my data as CSV. The file downloads with your jobs, documents, payments, work entries and customers.
- If you pay for Pro or Business, cancel the plan first under Plan, so nothing renews. The pricing page explains cancelling.
- Under Delete this account, type DELETE in the box. The button switches on.
- Select Delete my account and confirm in the box that follows. It says everything is deleted permanently and cannot be undone by you or by us.
You are signed out and sent to the home page.
What is removed
The page lists every job, quote and invoice, every payment record and work log, and your business details and logo. Documents, clients, payments and settings are deleted. You are signed out when it finishes and sent to the home page.
What you can do without deleting
Anything you build without signing in stays on your own device, not on our servers. Clear it with your browser’s site data settings. Read the privacy page for how data is handled.
Common problems
The delete button stays grey.
Type DELETE in capitals in the box. The button switches on when it matches.
Ready to try it?
Open your accountStill stuck?
Tell us the page you were on and what you pressed, and we will help you sort it out.