Fix a problem
My unsaved invoice disappeared
Without an account, the invoice generator keeps your work in this browser on this device only. A few things on your side can clear it, and one of them is a single button press.
- Applies to: Invoice generator, signed out
- Type: Troubleshooting
- Updated 4 November 2026
- The same browser and device you used before
Try this, in order
- Open the invoice generator from its plain address, with nothing after the last slash.
- If a draft is kept, a box asks “Restore the invoice you were working on? It was saved only in this browser.” Choose OK to bring it back.
- Once it is back, sign in and select Save if you want a copy that does not depend on this browser.
The document returns as you left it, in Simple mode.
Why the box may not appear
A link that opens a template or a trade, such as one from a gallery or an industry page, never replaces a draft, so no restore is offered there. The draft waits for your next plain visit.
Common problems
I pressed Cancel on the restore box.
Cancel removes the kept draft, so it cannot come back. Next time choose OK, and start fresh afterwards if you do not need it.
I switched browser, device or private window.
Each one has its own storage. The draft stays in the one where you made it.
A message said “Not saved: storage is full or blocked.”
Your browser refused to store the draft. Select Retry, free some space, or allow site data for this site.
I cleared my browsing data.
Clearing site data removes the draft too. A signed-out document has no copy on our servers.
Ready to try it?
Open the invoice generatorStill stuck?
Tell us the page you were on and what you pressed, and we will help you sort it out.