Fix a problem
A template asks me to sign in
Opening, switching or customizing a template needs a free account. Building, downloading and printing a plain document does not.
- Applies to: Template galleries and every generator
- Type: Troubleshooting
- Updated 4 November 2026
- An email address, or a Google account
Try this, in order
- When the box says “Sign in to customize this template.”, choose Create a free account or Sign in.
- Finish signing up or signing in. If you confirm your email in another tab, come back within 30 minutes.
- You land on the same template you picked, ready to edit.
The editor opens with the template you chose.
What stays free without an account
Browsing every gallery, industry page and preview stays open. The generators, Download PDF and Print need no account and have no limit. You can build a full invoice on the default design, download it and send it without ever signing in.
Common problems
I chose Not now.
The box closes and you keep the design you had. Pick the template again whenever you are ready.
After signing in I landed on my dashboard.
The page remembers the template for 30 minutes. If more time passed, open the gallery and pick it again.
I am signed in and it still asks.
Your session may have ended in this browser. Sign in again in the same tab.
Ready to try it?
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