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The currency symbol looks wrong
The generator prints each currency so it cannot be mistaken for another one. That sometimes looks different from what you expected.
- Applies to: Invoice generator
- Type: Troubleshooting
- Updated 4 November 2026
- The invoice open
Try this, in order
- Open Extras and check Currency under Invoice setup.
- Pick the currency your client pays in. The Details block shows the code and symbol, for example “Currency CAD CA$”.
- Read a total to confirm the format, then check that your rates are in that currency.
Every amount uses the new symbol and the Details block names the currency.
Why some symbols look unusual
Several currencies use the dollar sign. To keep them apart, Canadian dollars print as CA$ and Australian dollars as A$. Some currencies print a code instead of a symbol, such as CHF 100.00 for Swiss francs. Yen has no cents, so ¥405 is correct, and a few currencies such as the Kuwaiti dinar use three decimal places. Rounding follows the same rule, so totals match what the currency allows.
Common problems
The amounts did not convert.
They are not meant to. Changing the currency never applies an exchange rate, so retype the rates in the new currency.
My client cannot pay online after the change.
Pay now works on US dollar invoices only. See my client cannot pay online.
New invoices start in the wrong currency.
Set a default under Invoice defaults in your account.
Ready to try it?
Open the invoice generatorStill stuck?
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