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Cash flow

Cash flow is the money moving in and out of your business over a period, as opposed to the profit you have earned on paper. It is about timing: when money arrives against when bills are due.

Example

Materials bought on the 3rd and an invoice paid on the 40th is a 37 day gap you are financing yourself.

Also called working capital in conversation, though the two are not quite the same.

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What it means in practice

Cash flow is about timing. A job can be priced well and still leave you short if you buy the materials in week one and get paid in week ten. That gap, not the margin, is what closes most small trade businesses.

The levers are all on the paperwork: take a deposit, bill long jobs in stages, invoice the day the work finishes, keep terms short, and put a payment link on the document.

The six stages between finishing work and being paidWork ends, the invoice is sent, it is opened, it is approved, it enters the client's payment run, and the money clears.WHERE THE WAIT ACTUALLY HAPPENSSix stages, and no day counts here: how long each one takes is yours, not a statistic.1Work endsthe job is done2Invoice senthow long didthis take3Openedby the rightperson, or not4ApprovedPO matched,signed off5In the runtheir paymentday6Clearedthe money landsOnly stages one and two are yours. Most of what gets called a late client happens in three, four and five.You cannot shorten their payment run. You can stop losing days before the invoice has gone out at all.
The wait is not one delay, it is six. Most of them happen before the client has done anything wrong.

Where it shows up on the paperwork

Cash flow is invisible on any single document and is decided by all of them together: when you quote, when you take a deposit, when you invoice, what terms you set, and how quickly you chase.

What goes wrong

  • Judging a job by its margin and never by its timing. A 30% margin that arrives ten weeks late can still leave you borrowing.
  • Buying materials on your own card and invoicing at the end of the job.
  • Offering net 30 to a client who would have paid on receipt, because the invoice template said net 30.

Common questions

Why am I profitable but always short of cash?

Because profit is counted when you invoice and cash arrives when the client pays. If you buy materials in week one and get paid in week ten, you are financing the client for nine weeks out of your own pocket.

What is the fastest way to improve cash flow?

Take a deposit, invoice the day the work finishes, and put a payment link on the document. Those three change nothing about your prices and move most of the money forward.

Two ways to send the document

Download it and send it yourself, and nothing is stored on our servers. Or send it as a link and stop wondering whether it arrived, was read, or is sitting in a queue because something is missing from it.

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